Updated as of 16 September 2026
If you sell online and use Econt for cash-on-delivery orders, an important change is expected from 25 September 2026 and it is worth checking how it may affect your business.
Following a request from Econt Express AD, the Bulgarian Communications Regulation Commission is currently processing the early termination of the company’s individual licence for providing postal money transfer services. According to the Commission, the termination is expected to take effect on 25 September 2026. Official information from the Communications Regulation Commission
This does not mean that Econt is discontinuing cash on delivery. It also does not mean that every online store will automatically need to buy a fiscal device.
Here is what is actually changing and what options online merchants have.
First: cash on delivery and postal money transfer are not the same thing
The two terms are often used interchangeably, but they refer to different services.
Cash on delivery is an additional service linked to the delivery itself. The merchant specifies an amount that the customer must pay when receiving the parcel, and the courier collects that amount.
Econt continues to list cash on delivery as an active service in its documentation for online stores. Econt documentation for cash on delivery
A postal money transfer, on the other hand, is a regulated postal service through which the collected amount is transferred to the recipient.
The distinction also matters from an accounting and sales-reporting perspective.
The Bulgarian National Revenue Agency states that when payment is made through a postal money transfer provided by a licensed postal operator, a fiscal or system receipt is not issued, although the customer must receive a document containing specific information about the sale. NRA guidance on fiscal devices and postal money transfers
This combination of cash on delivery and postal money transfer is widely used by Bulgarian online stores.
What exactly is changing at Econt?
Econt has requested the early termination of its licence to provide postal money transfers.
As of 16 September, the Communications Regulation Commission states that the procedure is still in progress, with the termination expected to take effect on 25 September 2026. See the Commission’s announcement
The change concerns postal money transfers, not Econt’s ability to provide courier services or cash on delivery.
Cash on delivery continues to appear as an available option for different types of courier deliveries in Econt’s own documentation. Econt parcel types and services
Will online stores need to buy a fiscal device?
Not necessarily.
Econt already offers a service that allows online sales with cash on delivery without the merchant operating their own fiscal device.
Under a signed agreement, Econt can register and report sales on behalf of the merchant through its Integrated Automated System for Commercial Activity Management.
The system then generates a system receipt for the relevant sale. See Econt’s official agreement for online sales without a fiscal device
This is not a new service created because of the 25 September change. It already exists today.
Will stores need to send information about every product to Econt?
In some cases, yes, but not always in the way it is being presented in some discussions about the change.
According to Econt’s official agreement, sales data can be submitted when the shipment label is created, either through Econt’s applications or via an integration module.
Two reporting methods are provided.
With itemised reporting, information is submitted about the product or service, unit price, quantity and total value.
There is also an option for summary reporting, where the cash-on-delivery amount is submitted together with the number and date of an invoice issued by the merchant.
So the claim that "every shipment must now include a complete list of all products" is not entirely accurate. The reporting options are described in detail in Econt’s agreement
What are the options for online merchants?
If you currently use Econt, cash on delivery and postal money transfer, there are several options worth considering.
1. Stay with Econt and use reporting through its integrated system
If this model suits your business, you can review the conditions for Econt’s online sales service without your own fiscal device and check whether your current ecommerce integration supports the required data.
2. Organise sales reporting through another applicable method
Depending on how your store operates, there may be other ways to register and report sales in accordance with Bulgaria’s Regulation N-18.
This is something worth discussing with your accountant rather than relying on general advice circulating on social media.
3. Use another operator that offers postal money transfers
Postal money transfers are not disappearing from the Bulgarian market.
For example, Speedy currently continues to offer postal money transfers within Bulgaria. Current Speedy terms for postal money transfers
If you are considering switching operators, check the specific contractual, technical and pricing conditions before making a decision.
4. Reduce your dependence on cash on delivery
The change is also a good reason to review the overall payment setup of your store.
Cash on delivery may remain an important payment method. But it does not need to be the only one.
Card payments, Apple Pay and Google Pay allow customers to complete their purchase directly at checkout and give merchants an alternative to a process that otherwise depends on a courier collecting funds at delivery and transferring them afterwards.
There is one important detail here: accepting card payments online does not automatically remove all sales registration and reporting requirements.
The National Revenue Agency provides a specific alternative regime for card-not-present credit and debit card payments, which may be used when certain requirements under Regulation N-18 are met. NRA guidance on the alternative regime for online card payments
So the right question is not simply "cash on delivery or card?". It is which combination of payment methods works best for your customers, your operations and your accounting model.
What should you check before 25 September?
If you accept cash on delivery through Econt, we recommend reviewing a few things now:
- whether you currently use postal money transfer for cash-on-delivery payouts;
- how these sales will be registered after the change;
- whether you need a new agreement with Econt;
- whether your ecommerce integration supports the required data;
- whether you will use itemised reporting or summary reporting with an invoice;
- whether your accounting process needs to change;
- whether you want to keep the same mix of payment methods;
- whether your checkout and store terms need to be updated.
Once the changes are in place, make a test order from start to finish. Check not only the shipment label, but also the document the customer receives, the order status and how the payment is reflected in your accounting process.
What changes in relation to the National Revenue Agency?
The change at Econt does not remove the requirement for sales to be registered and reported in the way applicable to your business.
The NRA explains the cases in which a fiscal or system receipt must be issued, as well as the exceptions for certain payment methods, including postal money transfers. Official NRA information on sales documentation
For the specific regime that will apply to your store after the change, check with your accountant.
The change is a good reason to review your checkout as a whole
The Econt news is specific, but the broader question is bigger.
A payment method is not simply another button in the checkout. Behind it are integrations, courier processes, accounting, reporting and customer experience.
A change like this is therefore a good opportunity to check whether the payment setup you built a few years ago is still the right one for your business.
Cash on delivery can remain part of that setup. But adding online card payments and digital wallets gives customers more choice and reduces dependence on a single way of completing an order.
Paypercut allows online businesses to accept card payments, Apple Pay and Google Pay through a single payment integration, alongside the other payment methods available in their store.
The change at Econt is not necessarily a reason to remove cash on delivery. But it is a good reason to check whether your customers have enough choice.
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This article is current as of 16 September 2026 and is provided for informational purposes only. It does not constitute accounting, tax or legal advice. For guidance on the specific way your business should register and report sales, consult your accountant or tax adviser.
